Postcard Power! How An Art Museum Connected with Isolated Community Groups during Quarantine Using Postcards, Art Murals, and Community Partner Support
nat rosasco • October 28, 2020
Earlier this year as quarantine fell upon the US, Crystal Bridges Museum of American Art and its satellite contemporary art space, the Momentary, both located in Bentonville, Arkansas, wanted to determine how best to help their region’s vulnerable communities and bridge the inequity gap created by the effects of COVID-19.
After speaking with several community partners and assessing resources, we identified the need to foster connections with vulnerable, isolated groups, such as patients in hospitals and residents in senior care facilities.
The result was a Social Connecting Campaign, the components of which included a community-wide postcard campaign with art kits which delivered over 3,600 postcards with messages of hope, commissioned original artwork by nine local artists, and an art exhibition that traveled to 22 sites around Northwest Arkansas.
Postcards/Art Kits: The museum commissioned local artists to create original artworks for the postcards. Once designed, the museum invited the public to draw in and write messages of hope on the postcards. Once completed, the postcards were returned to Crystal Bridges, and the team included the personalized postcards in creativity kits that were distributed to patients and staff around the area in art kits.
Art Murals: The artists also created large-scale, colorful versions of their postcards which traveled to 9 hospitals and 13 senior citizen facilities around the Northwest Arkansas region for one-day displays at each location.
The campaign would not have been possible without the input and advocacy of community partners. Museums offer hope and inspiration especially in trying times, but without community partners, this impact will never extend beyond the physical boundaries of museum galleries.

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